Holmes Place Zürich Jelmoli

Maria PUTINTSEVA

3 weeks ago

I enjoyed training at Holmes Place Zurich and was a happy member for over 5 years. The facilities are excellent, and the personal trainers are fantastic. However, both my husband and I found the communication rather rude and unprofessional from the manager of the club, and as long-term members, we felt our loyalty was taken for granted. Ultimately it led us both to leave the club. I hope Holmes Place improves its customer service, as the management experience should match the quality of the gym. And that we will return one day!

Sira Zigerlig

a month ago

I've been training at Holmes Place for a while now and I'm genuinely impressed. The club is always clean, well-maintained, and equipped with everything needed for a great workout. The staff are friendly, professional, and always willing to help, creating a welcoming atmosphere from the moment you walk in. The gym offers a wide variety of high-quality equipment, excellent group classes, and a relaxing wellness area that makes it stand out from many other fitness clubs. The trainers are knowledgeable and motivating, and the overall environment encourages you to stay consistent with your fitness goals. If you're looking for a premium gym experience with great facilities and a positive community, I highly recommend Holmes Place.

Vanessa Romainville

2 months ago

Excellent gym in a premium location in the heart of Zurich. Great equipment, friendly staff, spacious lockers, and very clean facilities. I especially love the sauna and the beautiful rooftop terrace — perfect for relaxing after a workout. A truly premium fitness experience. Highly recommended! 💪✨

Bouaicha Bilel

2 months ago

My experience with this gym has been one of the worst I’ve had in Switzerland, both in terms of professionalism, transparency, and customer treatment. When I signed the contract, the cancellation conditions were never clearly explained to me. At no point was I informed that cancelling the membership would require paying for an additional three months. I only discovered this later when I requested to cancel, which I consider highly unprofessional and misleading toward customers. The quality of the gym itself does not justify the price they charge. There are very few machines, the organization is poor, and the space is constantly occupied by personal trainers who take over the equipment and common areas. At times, the gym feels more like a social café than a professional fitness center. Unfortunately, the management seems far more focused on taking customers’ money than on providing proper service or treating clients fairly. Instead of trying to find a reasonable and respectful solution, their only response was to demand even more money despite the poor service and lack of transparency from the beginning. I strongly advise anyone considering joining this gym to read every detail of the contract carefully and request all conditions in writing, because what is said verbally apparently means very little afterward.