Wellness & Sport Club Lausanne
Notre avis
Le club premium le mieux équipé de Lausanne à Ouchy, proposant piscine, sauna, hammam, bain de vapeur, cycling et l'un des programmes de cours collectifs les plus larges de la ville.
Choisissez le Wellness & Sport Club si vous voulez l'offre premium la plus complète de Lausanne — piscine, hammam et un programme de cours étoffé en un seul abonnement — et pouvez tolérer une culture administrative qui complique les résiliations plus qu'il ne le faudrait.
Ce que disent les membres
105 avis · 4.41 ★Une clientèle fidèle et ancienne — plusieurs avis mentionnent cinq ans ou plus d'adhésion — attirée par la complétude des installations et la qualité de l'encadrement. Les frictions administratives liées à la facturation et à la résiliation constituent la plainte la plus récurrente, et n'ont pas été résolues au fil des avis.
- Piscine, sauna, hammam et bain de vapeur inclus dans l'abonnement
- L'un des programmes de cours collectifs les plus larges de Lausanne
- Les coachs sont salués pour leur attention individuelle et leur capacité à motiver
- Renseignez-vous sur le préavis de résiliation et les conditions de renouvellement avant de signer
- Les vestiaires femmes sont trop petits aux heures de pointe
- La ventilation est insuffisante lors des cours bondés
Pour qui?
Un professionnel lausannois de 30–55 ans, souvent féminin, recherchant un circuit wellness complet — piscine, sauna, hammam — associé à des cours collectifs quotidiens et prêt à s'engager sur le long terme.
- →Les membres axés bien-être souhaitant un accès piscine et spa dans un même abonnement
- →Les habitués des cours collectifs s'entraînant cinq fois par semaine ou plus
- →Les membres long terme qui privilégient un club complet à la flexibilité
- —vous avez besoin d'une sortie de contrat simple — les litiges de résiliation sont documentés sur plusieurs années
- —vous vous entraînez le soir et souhaitez des vestiaires calmes
- —vous exigez une ventilation fiable lors des cours complets
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CHF 89/mois
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Ouchy-Olympique (métro M2) · 5 min à pied
Google Reviews
Facilities are top-notch, including pool, sauna, and hamam, and the group training programs they offer are pretty varied and frequent. It's really a premium fitness club of the likes of Migros Malley. The only half-missing thing is a salle de répos and cold-water wells, both of which are top-notch at Malley. However, there is some limited space to relax after a cold shower. :) I'd still give it five stars. Cleanliness is managed by a team of unintrusive - very important - and highly-professional staff. Oh, and the whole personnel is really kind and amicable. Opening times are convenient for the late-evening afterwork.
If you cancel at the beginning of the month they will still charge you for that month. It has to be the 30th of the previous month. The facility is too hot. The women's locker room is smaller and more cramped than the men's. I know this because they switched us for a while. I find this a bit sexist. I don't understand why it's not the same.
The gym as a facility is great, but I cannot give a better review than 1 star, due to their HORRIBLE cancellation policy. I had contacted the gym in-person and via phone to cancel my subscription back in 2020, as I was moving away. At the time, the front desk operator told me it would be canceled. I found out (after two years) that they had continued to charge my bank account their monthly subscription rate, without telling me, and when I inquired, they said I need to WRITE A MAIL-IN LETTER WITH MAIL TRACKING (in the 21st century!) to cancel my subscription. This is completely ridiculous, and is clearly designed just to make unsubscribing harder. Of course, they did not offer to refund me the thousands of dollars that the stole from me this way (in spite of me asking, and records showing I had not used the gym in years). On the plus side: if you do actually want to use the gym, the facility is good and the staff is friendly. Too bad their HQ will try to screw you as soon as you try to cancel your subscription. Without clear instruction how to cancel the subscription, and just saying "it will be done", I wonder how many other clients were robbed of thousands of dollars in this way. Simply dishonest behavior.
Pro (+): Modern equipments, gym, cardio and wellness section with various organized classes. Contra (-): High registration and monthly fees. On certain days the club just stays closed. Even though I followed their social media page, we were not notified about the days. One day the equipments were reorganized, but I had to turn back at the entrance more than once. FYI: every Sunday is off in August for vacation. Long stop periods for maintenance (!): once the sauna was not working for 1 month, then the pool and jacuzzi area was totally closed for 2 months while the jacuzzi was removed... So there is no jacuzzi now. The above mentioned closed and non-service days will leave you without any compensation.
This gym it's just amazing! I felt a nice energy for my training! The girls at the reception are very nice and friendly.
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